Privacy Policy

Effective Date: 6 March 2025

Invite Communications Sdn Bhd is committed to safeguard your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Data Protection Act (PDPA) 2010 and other applicable data protection laws.

By accessing our website (https://www.invite.my/) or using our services, you consent to the collection and use of your personal data as described in this policy.

1. Collection of Personal Data

We collect personal information necessary to provide our services effectively. This includes:

a. Information You Provide Directly

Identity and Contact Information: Name, email address, phone number, company details.
Financial and Transaction Data: Payment details, billing information, purchase history.
Communications and Interactions: Customer support requests, feedback, inquiries.

b. Information Collected Automatically

Technical and Usage Data: IP addresses, browser type, device details, browsing behaviour, and access logs.
Cookies and Tracking Technologies: Used to analyse website interactions and enhance user experience.

c. Information from Third Parties

We may receive additional data from business partners, service providers, or publicly available sources to verify information and improve our services.

2. Purpose of Data Collection

We collect and process personal data for the following purposes:

To provide, operate, and improve our communication solutions.
To process orders, payments, invoices, and customer support requests.
To verify identity and prevent fraud.
To enhance user experience and provide tailored services.
To send service updates, promotional materials (where consented), and other relevant communications.
To conduct analytics, track usage trends, and improve website functionality.
To comply with legal, regulatory, and security obligations.

3. Disclosure of Personal Data

We do not sell or rent your personal data. However, we may share information with:

a. Service Providers and Business Partners

Third-party vendors supporting payment processing, IT infrastructure, analytics, and marketing.

b. Legal and Regulatory Authorities

When required by law, legal proceedings, or to protect our business interests.

c. Business Transfers

In cases of mergers, acquisitions, restructuring, or asset transfers.

4. Data Protection and Security

We implement strict security measures to protect personal data, including:

Encryption to secure data transmission and storage.
Access controls to restrict data access to authorized personnel.
Regular security audits to prevent unauthorized access or data breaches.

While we take all reasonable precautions, users are encouraged to protect their login credentials and avoid sharing sensitive information over unsecured networks.

5. Data Retention and User Rights

We retain personal data only as long as necessary to fulfil business, legal, and regulatory obligations.

Individuals have the right to:

Access and request a copy of their personal data.
Rectify inaccuracies in their personal information.
Withdraw consent for marketing communications at any time.
Request deletion of personal data, subject to legal requirements.
Object to processing if they believe their data is being misused.

To exercise these rights, please contact us at mkts-i@invite.my or 03-8084 1028.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website performance and functionality.
Analyse visitor behaviour and optimize user experience.
Deliver relevant advertisements and marketing content (where consented).

Users can manage cookie preferences via their browser settings or opt out of tracking where applicable.

7. Third-Party Links

Our website may contain links to external sites. These third-party websites operate independently and have their own privacy policies. We are not responsible for their data collection practices. Users are advised to review third-party privacy policies before providing personal information.

8. International Data Transfers

If personal data is transferred outside of Malaysia, we ensure appropriate safeguards are in place to protect the information in compliance with relevant data protection laws.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. The latest version will always be available at:

https://www.invite.my/privacy-policy

Users are encouraged to review this policy regularly.

10. Contact Information

For any inquiries regarding this Privacy Policy or data protection matters, please contact:

Invite Communications Sdn Bhd
No 26 & 28, Pusat Perdagangan One Puchong,
Jalan OP 1/3, Off Jalan Puchong,
Puchong, Selangor, Malaysia.

Email: mkts-i@invite.my
Phone: 03-8084 1028